Blended Skill Training Program

Certificate in Introduction to Hospitality & Introduction to Accommodation Management

Accommodation management focuses on efficiently managing facilities that provide lodging services to guests, such as hotels, resorts, and hostels. This includes operational tasks, guest services, and profitability.

Introduction to Hospitality:

Covers the structure, roles, and operations of the hospitality and tourism industry.

Focuses on understanding customer service and marketing within the sector.

Accommodation Management

Types of Accommodations - Ranges from luxury hotels to budget hostels, each tailored to specific customer needs.

Management Competencies - Requires skills in operations, housekeeping, and customer relations to meet guest expectations.

Profitability and Quality - Balances maintaining high service standards with cost efficiency.

The program certificate will be issued by the sultan institute of management training

The learners are eligible to obtain KHDA attestation for their certificates (Charges applied*)

Equips learners with practical skills for managing F&B operations, customer relationships, and food service delivery.
Offers accreditation such as KHDA certification, opening doors to career opportunities in hospitality.
learners can pursue roles as food service staff or hotel assistants in hospitality establishments.

Lecture 1.1
Introduction to hospitality industry

The Learners learns about the basics of hospitality Industry & its introduction.

Lecture 1.2
Characteristics of hospitality industry

The Learners learns about the characteristics of hospitality Industry & its introduction.

Lecture 1.3
Importance of hospitality Industry

The Learners learns about the Importance of hospitality Industry in the society.

Lecture 1.4
Difference types of business within the hospitality

The Learners learns about the business types inside the hospitality Industry.

Lecture 1.5
Sectors, services and product provided by hospitality industry

The Learners learns about the different Sectors, services and product in hospitality Industry.

Lecture 1.6
Classification of Hotels industry

The Learners learns the different types of classifications in hospitality Industry & its introduction.

Lecture 1.1
Organisation chart of housekeeping department

The Learners learns about the Organization chart of housekeeping department.

Lecture 1.2
Duties and responsibilities of housekeeping Manager

The Learners learns about the Duties and responsibilities of housekeeping Manager.

Lecture 1.3
Duties and responsibilities of floor Supervisor

The Learners learns about the Duties and responsibilities of the floor Supervisor.

Lecture 1.4
Duties and responsibilities of Public Area Supervisor

The Learners learns about the Duties and responsibilities of the Public Area Supervisor.

Lecture 1.5
Duties and responsibilities of Linen room Supervisor & Laundry supervisor

The Learners learns about the Duties and responsibilities of the Linen room Supervisor & laundry supervisor.

Lecture 1.6
Duties and responsibilities of Room Attendant

The Learners learns about the Duties and responsibilities of the Room attendant.

Lecture 1.7
Industrial Orientation

The Learners get trained in the Star rated Hotel and received real time experience in hotel.

Certificate in Introduction to Hospitality & Introduction to Accommodation Management

Course Description

Introduction to Hospitality:

Accommodation Management

Certification

Program Benefits:

Introduction to Hospitality

Introduction to Accommodation Management

Blended skill training program

Certificate in Introduction to Hospitality & Introduction to Accommodation Management

Course Description

Introduction to Hospitality:

Accommodation Management

Certification

Program Benefits:

Introduction to Hospitality

Introduction to Accommodation Management